Ans:In case of any problem using our
site, the following fixes may help initially:
choose Tools from the menu bar of your Internet Explorer and select Internet
Options. Then, select 'Clear History' and 'Delete Files'to empty your cache.
Exit the options, close your browser and start
your Internet Explorer browser again. If this does not help, reboot your PC.
Please also ensure that your browser settings allow 'cookies'. Take also
into consideration that d2sale.com is designed to run most effectively on
the most current browser versions available .problems after trying out these
fixes, please email us for advice.
2.How long does it take to get my
items once I've paid?
Ans: Most orders will be
delivered within 3 hours of the time they are placed. Some orders may
require extra verification which might cause a delay. If we need extra
information from you, we will ask. If you have not heard from us within 24
hours of the time you placed your order, please write to us. We have staff
delivering items around-the-clock 24 hours a day, 7 days a week, 365 days a
year
3. is the items on d2sale legit will
it poof?
Ans: Most item on d2sale are perm will
never poof , unperm items we will note "unperm" on item title.We will NOT
replace any unpermed items which poof; we will NOT have sympathy for you if
you tell us a story about how your poofing item ruined your life etc. What
we will do is tell you to pay attention to what you buy since all unpermed
items are clearly marked that way and you choose to buy them anyways
4.Can I work for your site?
Ans: We're currently not looking for any
empolyee to work for us, but we do appreciate your interest.
5.Does d2sale buy or trade items ?
Ans: We're currently not trade or buy any
items now.
6.What type of delivery method do you
offer?
Ans:By default we will send your order
via a mule. we also offer in game transfer , just simply contact live help
for in game transfer .
7.It's been over 48 hours and no
information about my order!
Ans:If you've not heard anything from us
after 48 hours of payment , A quick way to tell if your email provider may
be blocking our emails is if you got an order confirmation from us once you
finished making your payment. If you did, then it should be working and you
need to contact us as there could be something wrong with your order . If
you never recieved an order confirmation from us and supplied us with the
correct email then you're probably blocking us (maybe not on purpose, but
that's the general reason)
8.Do you guys give repeat customers
discounts or bonuses?
Ans:At some shops, if you're spending
less than $50 you'll never get a bonus and we think that's crazy. D2sale
always offer best promotion bonus for our customer , just check the realm
main page .
9.Can I send cash payments to you?
Ans: Sure , d2sale currently accept
paypal , money order , cash , western union as payment method . you can
check payment page for more information .
10.Do you provide Diablo 2 Classic or
Expansion items in your store?
Ans:All of our items are for Diablo 2:
Lord of Destruction Expansion. We've never dealt with Classic and have no
immediate or future plans to do so. If this changes, we'll update this FAQ
and probably make a news post.
11.I lost the password to my user
account, how do I get it back?
Ans:You can retrieve your user account password
by forget password and following the steps provided.
12.My item is not the
one in the picture, what is the deal?
Ans:All pictures are merely samples of
the item to give you a graphical image of what it will look like and the
stats associated with it. We cannot possibly list real screenshots of every
single item we have in stock due to the immense variable ranged (often
multiple) stats each item can have on it.
If your item lists a range (ie, Heart of the Oak 30-34 Res) and the picture
shows a +38 that's just to show a HOTO, you will get a 30-34 Res
13.Using Visa or
American Express Gift Cards on PayPal.
Ans:One of the most popular gift card
questions online is whether one can link prepaid gift cards like the Visa
gift card to a
PayPal account.
The short answer is If your gift card have a Visa or Mastercard logo on it.
You will need to register your Gift card online with your name and address
before you can use it online or at paypal.
If it looks like a normal CC number, and has a 3 digit security code, it
'may' work - without a billing address tied to the account, gift cards could
possibly fail some of the security checks.
Now, the long answer: Yes, it is possible to
link a prepaid gift card like the Visa or American Express gift card to a
PayPal account but for this to happen, you need to pray and hope that PayPal
does not require you to go through their Expanded Use verification process.
To better understand why, you first need to be familiar with the process for
linking a credit card to a PayPal account. When you link your credit card to
a PayPal account, PayPal will attempt to confirm your address with your
credit card company. If the credit card company is not able to confirm your
address, then you may be asked by PayPal to complete their Expanded Use
enrollment process in order to activate your credit card.
Expanded Use verification means PayPal will
charge your credit card a small about. Next to the charge will be a unique,
randomly generated 4-digit Expanded Use code. If you have online access to
your credit card activity, the charge and code will appear on your card
activity in approximately 2-4 business days. If you do not have online
access, you must wait until you receive your statement in the mail to get
the 4-digit code. If you are adding a debit card to your PayPal account,
your 4-digit Expanded Use code will be printed on your bank statement next
to the charge.
Once you get the 4-digit code, you have to
return to your PayPal account to enter the code per instructions from PayPal.
Once completed, and PayPal confirms that you entered the correct code, you
will now be able to use the card for PayPal transactions. The Expanded Use
verification process is designed to protect you against fraud by verifying
that the person attempting to use the credit card actually owns the card.
PayPal will later credit the amount charged to your card to your PayPal
account.
Now, here lies the problem with using
prepaid or bank issued gift cards. If PayPal is unable to verify your
address with the gift card issuer, then you may be
asked to go through the Expanded Use process. Since most prepaid gift cards
do not issue monthly statements or provide online access to gift card
transactions, it will be impossible to complete the Expanded Use process.
Also, it is not a good idea to call the credit card or gift card issuer to
get the 4-digit Expanded Use code. If PayPal receives a complaint from your
card issuer that you called them to get the 4-digit code, PayPal will close
your account permanently.
So, the first step to attempting to use a
prepaid gift card
on PayPal is to make sure the name and address (billing address) on your
PayPal account
matches the name and address on file with
the
gift card issuer. If you
just purchased your
prepaid gift card,
call the card issuer and add your name and address to the card. If your
information (name and address) has changed since you registered your card,
call the card issuer or go online and update your information before you use
the card on PayPal.
Once this is done, you just have to hope that
PayPal is able to successfully verify your address with
the gift card
issuer. If they are able to verify your address, then you are all set. If
they cannot verify your address with the card issuer, then you probably will
not be able to use that gift card on PayPal.