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Asked Questions: |
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1.Technical problems? |
Ans:In case of any problem using our
site, the following fixes may help initially:
choose Tools from the menu bar of your Internet Explorer and select Internet
Options. Then, select 'Clear History' and 'Delete Files'to empty your cache.
Exit the options, close your browser and start
your Internet Explorer browser again. If this does not help, reboot your PC.
Please also ensure that your browser settings allow 'cookies'. Take also
into consideration that d2sale.com is designed to run most effectively on
the most current browser versions available .problems after trying out these
fixes, please email us for advice. |
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2.How long does it take to get my
items once I've paid? |
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Ans: Most orders will be
delivered within 3 hours of the time they are placed. Some orders may
require extra verification which might cause a delay. If we need extra
information from you, we will ask. If you have not heard from us within 24
hours of the time you placed your order, please write to us. We have staff
delivering items around-the-clock 24 hours a day, 7 days a week, 365 days a
year |
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3. is the items on d2sale legit will
it poof? |
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Ans: Most item on d2sale are perm will
never poof , unperm items we will note "unperm" on item title.We will NOT
replace any unpermed items which poof; we will NOT have sympathy for you if
you tell us a story about how your poofing item ruined your life etc. What
we will do is tell you to pay attention to what you buy since all unpermed
items are clearly marked that way and you choose to buy them anyways |
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4.Can I work for your site? |
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Ans: We're currently not looking for any
empolyee to work for us, but we do appreciate your interest. |
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5.Does d2sale buy or trade items ? |
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Ans: We're currently not trade or buy any
items now. |
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6.What type of delivery method do you
offer? |
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Ans:By default we will send your order
via a mule. we also offer in game transfer , just simply contact live help
for in game transfer . |
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7.It's been over 48 hours and no
information about my order! |
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Ans:If you've not heard anything from us
after 48 hours of payment , A quick way to tell if your email provider may
be blocking our emails is if you got an order confirmation from us once you
finished making your payment. If you did, then it should be working and you
need to contact us as there could be something wrong with your order . If
you never recieved an order confirmation from us and supplied us with the
correct email then you're probably blocking us (maybe not on purpose, but
that's the general reason) |
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8.Do you guys give repeat customers
discounts or bonuses? |
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Ans:At some shops, if you're spending
less than $50 you'll never get a bonus and we think that's crazy. D2sale
always offer best promotion bonus for our customer , just check the realm
main page . |
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9.Can I send cash payments to you? |
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Ans: Sure , d2sale currently accept
paypal , money order , cash , western union as payment method . you can
check payment page for more information . |
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10.Do you provide Diablo 2 Classic or
Expansion items in your store? |
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Ans:All of our items are for Diablo 2:
Lord of Destruction Expansion. We've never dealt with Classic and have no
immediate or future plans to do so. If this changes, we'll update this FAQ
and probably make a news post. |
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11.I lost the password to my user
account, how do I get it back? |
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Ans:You can retrieve your user account password
by forget password and following the steps provided. |
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Ans:All pictures are merely samples of
the item to give you a graphical image of what it will look like and the
stats associated with it. We cannot possibly list real screenshots of every
single item we have in stock due to the immense variable ranged (often
multiple) stats each item can have on it.
If your item lists a range (ie, Heart of the Oak 30-34 Res) and the picture
shows a +38 that's just to show a HOTO, you will get a 30-34 Res |
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